Things to try if you have problems with your Cutline

• Start your Mac without Extensions
  Press and hold the shift key while starting your Mac.
  "Extensions disabled" will appear on the screen.
  Also see "Boot from a clean system disk"
  
  
• Check the communication settings
  Make sure that the software settings match the cutter settings.
  The default settings for different cutter drivers can be found here
  
  
• Disable the "MacOS Easy Open" control-panel
  Cutline may hang when opening logotypes.
  
  
• Disable OpenTransport
  Some versions of OpenTransport can cause communication problems.
  Cutline cannot read data such as format size or cutter status, but cutting is still possible.
  
  
• Check the cable
  Make sure thet you use a proper cable. You can find a wiring diagram (pdf) here.
  
  
• Use another communications port
  Use the printer port instead of the modem port.
  You can also try to use another computer.
  
  
• Boot from a clean system disk
  Some programs patch the system files, and disabling the extensions will not suffice.
  Boot from your Disk tools diskette or CD to start a clean system.
  

---

back